Home

Privacy Policy

VREO SOFTWARE, INC. PRIVACY POLICY

Your Privacy Rights

California law requires us to ensure the privacy of our clients' personal information. California law also requires us to provide information to you regarding our privacy policy and the designated means by which you may inquire about our policy.

We at VREO Software, Inc., a California corporation ("VREO"), value our clients and take issues regarding privacy very seriously.  Please read this Privacy Policy to learn more about the ways in which we or our affiliates use and protect your personal information.  Except as otherwise provided in this Privacy Policy, we do not sell or rent the personal information you voluntarily share with us to third parties for marketing purposes without your explicit consent.  As described in this Privacy Policy, we do, however, share your information for marketing purposes with our affiliated real estate agents and/or brokers (collectively, "Affiliates").

Web sites created by VREO for our Affiliates enable you to send e-mails directly to our Affiliates to request assistance in finding real estate to suit your needs.  By submitting your information online, you can expect to be contacted by our Affiliate(s).  Therefore, you should use good judgment in deciding with whom you wish to communicate.

VREO's Privacy Policy describes the personal information the Web sites we create collect about you, why we collect it and when we share it.  Our Privacy Policy also describes the choices you can make about how we collect and share your information.  You may opt out of our information sharing by contacting your Affiliate using the information provided on his/her Web site.  For your reference, our Affiliates can be reached at the address and phone numbers provided on their respective Web sites.  You may also contact VREO to obtain the contact information for your Affiliate by the following methods:

  1. Call us at (805) 546-2020;
  2. E-mail us at privacy@vreo.com; or
  3. Write us at:
    VREO Software, Inc.
    Attn: Marketing Department – Privacy Policy Issues
    805 Aerovista Place, Suite 205
    San Luis Obispo, CA 93401

If our information practices change in the future, we will post an updated Privacy Policy on our or your Affiliate's Web site.  You can tell if the Privacy Policy has changed by checking the revision date that appears at the end of this policy.  You may exercise your choices about how we collect and use your information at any time.

Table of Contents:

  1. Overview of our privacy policy.
  2. How is your personal information used?
  3. Does VREO share my information with third parties other than our Affiliates?
  4. How do I OPT OUT of receiving promotional communications?
  5. How do I access my information?  How do I change or delete my information?
  6. How does VREO protect children's privacy online?
  7. What are cookies?  How does VREO use cookies on our and your Affiliate's sites?
  8. How does VREO protect and use client information?
  9. Is my information secure?
  10. What about frames and links to other Web sites and services?
  11. Updates to our Privacy Policy.
  12. Governing law; limitation of damages.

1.  Overview of our Privacy Policy.

In accordance with California Civil Code Section 1798.83 (effective January 1, 2005), the Web sites we design and maintain collect personal information about you, such as your name, address(es), electronic mail address, telephone number and, depending on the information you provide, details of your real estate and lending needs and preferences.  Through our or your Affiliate's Web site, you may also request reports, a valuation of your home, or even request information on a specific property.  We collect the information you provide to us when submitting your personal information online.  This information will be sent directly to your Affiliate, who may contact you.

It is possible to use your Affiliate's Web site without submitting any personal information, but to take advantage of the products and services offered, you will be required to enter some of your personal information.

On occasion, you may also request products or services from VREO's or your Affiliate's Web site that are more substantial or personal in nature.  This may include applying for a loan or making an online purchase.  The information required to complete the request for these services may be used in the following ways:

  1. For services provided by your Affiliate, your Affiliate will use your information to provide the service(s) you requested.  As may be required, your information may be shared with third parties to complete the request.  For example, any financial information you provide to complete an order for services will be used to process any associated payments.
  2. For products and services offered by a third party through our or your Affiliate's Web site, your information may be shared with the third party to provide you with the product(s) or service(s), or the third party may independently gather your personal information.  You will be able to tell if a product or service is being offered by a third party because the page on our or your Affiliate's Web site will be "co-branded" with that of the third party, or you will be linked directly to the third party Web site for completion of the transaction.  As is described more particularly in Section 10 below, each company linked to this Web site has its own privacy policy.  Please check the privacy policy of each company before you purchase a product or use a service.  If you are uncomfortable about a company's privacy policy, you should consider not purchasing their products or using their services.

2.  How is your personal information used?

When you use your Affiliate's Web site, your Affiliate may use your personal information to contact you via phone, mail or e-mail to assist you with the services you requested.  Your Affiliate may also use your address and e-mail address to send you information about his or her services, and to help your Affiliate learn more about your real estate preferences.  You always have the choice not to receive marketing information mailings or calls; you just need to let your Affiliate know.

VREO may use your information about your real estate interests to help improve our site design and your online experience on your Affiliate's Web site.  As for usage tracking data, VREO primarily uses that information to operate and improve your Affiliate's Web site, and your Affiliate may use that information to further his/her marketing efforts.

To serve you better, we may combine information you give us and information about your real estate interests, including demographic information and information that is publicly available.  We may also combine this information with information from our Affiliates.  We use that combined information to enhance our development of your Affiliate's Web site and to communicate with you in accordance with this Privacy Policy.

3.  Does VREO share my infomation with third parties other than our Affiliates?

VREO will share your information with our Affiliates so that our Affiliates can communicate with you by e-mail or mail about their services and available properties that may be of interest to you.  Aside from our Affiliates, we will not share your information with any other third party for marketing purposes.

VREO reserves the right to disclose information about you as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of VREO, its affiliates, and others.

4.  How do I OPT OUT of recieving promotional communications?

Your Affiliate wants to communicate with you only if you want to hear from him or her.  If you prefer not to receive promotional information from your Affiliate, you may OPT OUT of receiving your Affiliate's promotional communications at no cost to you.  You should be aware that you will need to OPT OUT each time you contact one of our Affiliates from his or her Web site, contact an Affiliate electronically by means of his/her Web site or save your information online.

To OPT OUT, please let us know by contacting your Affiliate using the contact information available on his or her Web site.  In fact, at the time you initially disclose your e-mail address, you may indicate that you do not want your address used for direct mailings.  If you initially accept direct mailings and at a later date decide you wish to stop receiving them, you can type the word "Unsubscribe" in an e-mail you receive from your Affiliate and send it to your Affiliate, who should remove it from the subscriber list.

If you would like VREO's assistance in contacting your Affiliate, you may call us at (805) 546-2020, e-mail us at privacy@vreo.com or mail your written request to VREO Software, Inc., Attn: Marketing Department – Privacy Policy Issues, 805 Aerovista Place, Suite 205, San Luis Obispo, CA 93401.  Please be sure to include your full name and the addresses (mail and e-mail) you used when you registered online with your Affiliate.  If you ask us to have your name and address removed from one of our Affiliate's contact lists, we will use our best efforts to contact your Affiliate and request on your behalf that he or she maintain your name in his or her "do not contact" list.  Note that it may take up to four (4) weeks for your Affiliate to process your OPT OUT request, during which time you may continue to receive communications from your Affiliate.

If you would like to request information about what your Affiliate's Web site collects, please feel free to call or write us as well.  In accordance with California law, we will respond in writing to your request within thirty (30) days.

5.  How do I access my information?  How do I change or delete my information?

In some cases, you may have the ability to update your personal information on your Affiliate's Web site.  You may also call or write your Affiliate with your new information.

6.  How does VREO protect children's privacy online?

VREO is concerned about the safety of children when they use the Internet and your Affiliate's Web site.  Children (persons under the age of 18) are not eligible to use Web sites developed by us unsupervised, and we ask that children do not submit any personal information to a VREO-developed site.  If you are under the age of 18, you may only use our or your Affiliate's Web site in conjunction and under the supervision of your parents or guardians.  VREO will never knowingly request personally identifiable information from anyone under the age of 18.

7.  What are cookies?  How does VREO use cookies on our and your Affiliate's sites?

A "cookie" is a small data file that Web sites often store on your computer's hard drive when you visit their sites.  A cookie may contain information, such as a unique user ID that Web sites use to track the pages of the sites you visit.  We use cookies but do not store personal information in the cookie.  We use cookies in order to improve your online experience.  Cookies enable us to keep track of your interests as you move around your Affiliate's Web site.

Through our use of cookies, we also track the date and time you visit, the time you spend, the Web pages you view, the other Web sites you visit, your search queries and basic information about your computer such as your Internet Protocol address, your domain name, your browser type, and the name of your Internet service provider.

You can deactivate cookies by turning them off in your browser.  If you turn off cookies, though, you may hinder your online experience and you will be unable to receive or use some of the features of your Affiliate's Web site.

8.  How does VREO protext and use client information?

We are committed to protecting the security and integrity of our client information, and we use procedures and technology designed for this purpose.  For example:

  1. We limit employee access to client information to those who have a business reason to know this information.
  2. We maintain policies and procedures covering the physical security of workplaces and records.
  3. We use technological means (such as backup files, virus detection software, firewalls and other computer software and hardware) to protect against unauthorized access or alterations to client data.

9.  Is my information secure?

We believe your data must be protected against loss and unauthorized access.  We use procedural and technical safeguards to protect your personal information against loss or theft as well as unauthorized access and disclosure to protect your privacy, including Secured Socket Layer (SSL) technology and we require password authentication from any third party companies that you've authorized to receive this information.  While we employ many different security techniques to protect such data from unauthorized access by users inside and outside the company, perfect security does not exist on the Internet.

10.  What about frames and links to other Web sites and services?

VREO's Web site may contain frames and links to other sites beyond VREO's control.  These sites may provide useful tools including: real estate sales data, financial calculators and information on selling or buying homes.  VREO does not control the privacy policies or practices of these Web sites.  This Privacy Policy does not cover the collection of information by those other companies and Web sites.  Although we encourage third parties to provide their own privacy policies, VREO and our Affiliates are not responsible and shall not be liable for their activities, such as how they handle the information they collect online.  You should review those policies before providing any personal information.  We provide frames and links solely for the convenience and information of our Affiliate's visitors.

11.  Updates to our Privacy Policy?

We may amend this Privacy Policy at any time by posting the amended terms on our or your Affiliate's Web Sites at www.vreo.com or on our Affiliate's Web sites.  All amended terms shall automatically be effective thirty (30) days after they are initially posted on the site.

12.  Governing Law; Limitation of Damages.

This Privacy Policy is governed by the laws of the State of California.  By your use of our site, you agree to be bound by the terms and conditions contained in this Privacy Policy.  To the extent you may maintain any claims for liability against VREO arising from a potential violation of this Privacy Policy or to the misuse of your personal information, you agree that your recovery for damages is expressly limited to those provided in California Civil Code Section 1798.84.

Effective Date: March 21, 2005